SHIPPING

USA SHIPPING

DO YOU OFFER FREE SHIPPING?

YES! We offer Free Shipping for order value above $30. And sometimes we offer Free Shipping depending on specific products.

HOW MUCH DOES SHIPPING COST?

  • Standard Shipping (7 - 16 business days*): USD 4.95
  • Estimated time frame from when package is dropped in mail and based on our best estimates. Time frame is not guaranteed during holidays.

HOW DO I TRACK MY ORDER?

We are currently making adjustments with our courier partners, for this particular reason you are kindly requested to contact by Email sales@joyfulpick.com (or using the contact form in our website) with your order number and we will get back to you within 24 hours.

INTERNATIONAL SHIPPING

DO YOU SHIP INTERNATIONALLY?

Of course! We ship world-wide to most countries in the world. Packages typically take anywhere from 7-31 business days to arrive. Customs can hold up a package for a number of days which can cause delays.

HOW MUCH DOES INTERNATIONAL

SHIPPING COST?

  • International Shipping (7 - 31 business days*): USD 4.99
  • Estimated time frame from when package is dropped in mail and based on our best estimates. Time frame is not guaranteed during holidays.

TAXES, DUTIES, AND CUSTOM FEES:

Due to the complexity of international laws and taxes, we do not include those fees in orders. You are responsible for any local customs and duties on your order if they occur. We are required by law to disclose the full value of the package contents and cannot alter this value. If an order is refused, then you are responsible for the original shipping expenses, as well as any additional duties, fees, customs or taxes incurred in shipping.

WHAT CURRENCY DO YOU CHARGE IN?

Our website is programmed to show you the local currency of the country you are visiting us from. However the last step in your checkout process will be in USD.

RETURNS & EXCHANGES

12 DAYS WORLDWIDE RETURN POLICY

If you are unsatisfied with your purchase, please email us within 12 days of receipt. You may return them for store credit or an exchange for another item of equal value. We will not be able to accept requests for returns if after 12 days.

We gladly accept returns within 12 days of receipt. E,g If you receive an order on 17th March, the item must be sent back in its original condition to us by 29th March. We do not charge restocking fees but please note that buyers are responsible for return shipping fees and only store credit will be issued for any returned item(s).

For orders that are returned late (i.e after four weeks), Joyful Pick reserves the right to reject the item or issue partial store credit (70%).

Please email us at sales@joyfulpick.com with your order details and we will provide the return address. This is to ensure that we will take note of your return.

All the applicable import duties, fees, taxes, etc. of any sort at the destination country will be paid by the customer.

If you have query then please reach on sales@joyfulpick.com

Happy Shopping!